Research Assistant with PhD
Department of Negotiations

ul. Prof. Stanisława Łojasiewicza 4, 30-348 Kraków
magdalena.kossowska@uj.edu.pl, USOS

Polska wersja strony pracownika

Bio:

 

Dr Magdalena Kossowska-Lai is an Assistant Professor at the Jagiellonian University and a psychologist whose academic and professional work lies at the intersection of psychology, management, and organizational transformation in an international and interdisciplinary context. Her academic profile is complemented by professional experience gained in a global business environment, including project management, leadership, and process improvement. She is particularly interested in the psychological determinants of implementing new technologies, including responses to change, uncertainty, innovation, and adaptation. Her research focuses on the human dimension of transformation, with particular emphasis on well-being, organizational behavior, psychological resilience, and sustainable change.

Scientific activity

Main research interests:

• intercultural management
• intercultural communication in academic and organizational environments
• organizational culture and organizational behavior
• psychological determinants of individual and team functioning in organizations
• emotions, motivation, and adaptation in the workplace
• entrepreneurship, innovation, and the development of future competencies
• human-centered management and Industry 5.0 / 6.0
• artificial intelligence, remote work, and the transformation of the work environment
• organizational resilience and the ethical aspects of implementing new technologies
• psychological determinants of implementing new technologies
• qualitative and quantitative methods in research on complex organizational and social phenomena

Research projects, grants, and competitions

• Project Manager: co-authored monograph Corporate Ecosystems and Strategy: Integrating Technology, People and Leadership in the Age of Industry 5.0; Chapter 6: The Future of Work: Remote Collaboration, AI Workforce Integration, and Competency Frameworks; Chapter 10: Metaverse Applications in Business Contexts; funding: [WZiKS.1.2.2026] WZiKS_OPEN ACCESS 2026
• Project Manager: co-edited monograph AI and Resilient Organizations. Human-Centered Design for Industry 5.0; sole-authored Chapter 7: Beyond the Model: Behavior, Culture, and Ethics in Industry 5.0; funding: [WZiKS.1.2.2026] WZiKS_OPEN ACCESS 2026
• Project Manager: publication of the article Nurses crisis management during COVID-19 at individual and organizational levels in a qualitative single centre study in Poland; funding: [WZiKS.1.2.2025] WZiKS_OPEN ACCESS 2025
• Project Manager: conference project Technology and AI in Effective Management (TEAM); funding for a scientific conference or symposium; funding: [WZiKS.3.2.2025] WZiKS_CONFERENCES AND SEMINARS 2025
• Lecturer in the authorial course Qualitative and Quantitative Methods in Complexity Research during the international summer school organized in cooperation with CISAD UJ (Centre of International Students and Development, Jagiellonian University); funding: SPINAKER programme (NAWA); contract no.: BPI/SPI/2021/1/00057/U/00001 – 2023; IDUJ – 2024: https://isad.uj.edu.pl/en_GB/complexity-summer-school-2024
• Participation in training activities at the partner institution Tokyo International University in the project Global International Relations and Diplomacy; funding: KATAMARAN programme (NAWA); contract no.: BPI/KAT/2024/1/00008/U/00001
• Preparation of the course International Negotiations under the project Global International Relations and Diplomacy; funding: KATAMARAN programme (NAWA); contract no.: BPI/KAT/2024/1/00008/U/00001
• Completion of the training Training on Syllabi-Crafting at Tokyo International University under the project Global International Relations and Diplomacy; funding: KATAMARAN / NAWA programme; project number: BPI/KAT/2024/1/00008; organizer: Tokyo International University

Teaching activity

• International Marketing
• Business Process Management
• Human Resource Management (fundamentals)
• HR in Organizations
• Intercultural Communication
• Cross-cultural Communication
• Entrepreneurship and Innovation
• Workshop Methodology
• Organizational Culture
• Psychology of Emotions and Motivation
• Training Methodology
• Interpersonal and Adaptation Training
• Master’s Seminar
• Master Seminar

Functions held

• Secretary / Coordinator for the Recruitment of International Students, Faculty of Management and Social Communication, 2021–2022
• Member of the Steering Committee and Advisory Board of the Academic Path of the AIBA Conference, 2025–2026
• Member of the Program Committee of FedCSIS 2025
• Member of the Programme Council of the postgraduate programme Public Relations & Brand Management in the academic year 2024/2025

Wybrane publikacje

1. Kossowska-Lai, M., & Wyciślak, S. (2026). Corporate ecosystems and strategy: Integrating technology, people, and leadership in the age of Industry 5.0. Routledge.
2. Kossowska-Lai, M., Grzegórzek, M., Sołtysik-Piorunkiewicz, A., & Chmielarz, W. (Eds.). (2026). AI and resilient organizations: Human-centered design for Industry 5.0. Routledge.
3. Sołtysik-Piorunkiewicz, A., Chmielarz, W., & Kossowska-Lai, M. (2026). AI support in higher education: The preliminary comparative study across the Polish universities. In M. Kossowska-Lai, M. Grzegórzek, A. Sołtysik-Piorunkiewicz, & W. Chmielarz (Eds.), AI and resilient organizations: Human-centered design for Industry 5.0. Routledge.
4. Kossowska-Lai, M. (2026). Beyond the model: Behavior, culture, and ethics in Industry 5.0. In M. Kossowska-Lai, M. Grzegórzek, A. Sołtysik-Piorunkiewicz, & W. Chmielarz (Eds.), AI and resilient organizations: Human-centered design for Industry 5.0. Routledge.
5. Hu, M., & Kossowska-Lai, M. (2026). Adaptation and AI-driven marketing in the context of trust in data privacy: The TEMU case. A Poland–China comparison. In M. Kossowska-Lai, M. Grzegórzek, A. Sołtysik-Piorunkiewicz, & W. Chmielarz (Eds.), AI and resilient organizations: Human-centered design for Industry 5.0. Routledge.
6. Kossowska-Lai, M., Rosiński, J., Glomb, K., Żółtowska, B., Barańska, I., Różańska, A., & Wójkowska-Mach, J. (2025). Nurses crisis management during COVID-19 at individual and organizational levels in a qualitative single centre study in Poland. Scientific Reports, 15, Article 33705. https://doi.org/10.1038/s41598-025-18984-x
7. Kossowska-Lai, M., & Rosiński, J. (2024). Global mindset and international business: Driving process outsourcing organizations. Routledge.
8. Kossowska-Lai, M., & Rosiński, J. (2022, December). Una Europa – Strengthening human capital. Methodology and main findings. Paper presented at the 7th International Conference on Business, Management and Economics, Oxford, United Kingdom.
9. Kossowska, M., & Rosiński, J. (2021). Global mindset: A systematic review of the concept. International Journal of Contemporary Management, 57(3), 1–16. https://doi.org/10.2478/ijcm-2021-0008
10. Kossowska-Lai, M., & Łaguna, M. (2018). Personality, job resources, and self-efficacy as predictors of volunteer engagement in non-governmental organizations. Journal for Perspectives of Economic Political and Social Integration, 24(1), 69–89. https://doi.org/10.2478/pepsi-2018-0003